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Ironically in times of greatest challenge some of the most successful businesses emerge. And it’s often the practical application of fundamental strategies combined with focus, consistency and inspiration that sees would be players become the real winners.

Now you can you unlock the power of these winning strategies for yourself in a series of four ground-breaking workshops brought to you in conjunction with the Met Club. These practical and interactive seminars have been designed by real business people… for people in business, and will give you tried and tested techniques that you can apply today.

 

Deliberately short and to the point, acknowledging today’s busy schedules, each seminar will give you at least 5 practical tips to help you grow and build your business. And what’s more the engaging no-nonsense morning format gets you “energised” and back-to-business by noon.

 

Using a bespoke structure each strategy will be discussed and dissected, featuring real life examples and delegate experience and you will create an action plan specifically for your own business.

 

With so many businesses out there in the market place, the need for differentiation has never been greater. What makes you different… and how do you know you’ve got it right?

 

Learn how to create compelling USPs aligned to your people and your customers…

 

 

Since the dawn of time man has had to evolve to survive. But with a volatile economic forecast bringing with it its own new challenges and obstacles how are you prepared to respond to this changing business landscape?

Discover how you can harness current resources and insight to create focused initiatives to improve and build better relationships with existing customers, put your business on new customer’s radars and increase financial performance.

As competition stiffens “OK” is simply not okay – and good is no longer good enough. With over 60% of people stating apathy or inconsistency as their main reason for switching supplier, it’s clearly the small details that make the biggest difference. But who really should set the agenda?

This fascinating session blows the lid of mediocre service and shows you how really listening to your customers creates more engaged employees, more satisfied customers and profit for your business.

 

 

Some of the World’s most successful companies “enthuse their people to delight their clients” and thereby drive consistent growth and profitability. Your people are the lifeblood of your brand and ultimately make or break your business success but statistics suggest that in the UK less than 30% of employees are fully engaged.

This hands-on workshop will equip you with the skills to empower people throughout your organisation to engage with your brand promise and consistently deliver superior customer service and measurable added value.

 

Because of the practical and action-oriented format of these workshops and to ensure that each delegate has the opportunity to create their own unique action plan, places are limited to just 12.

 

Tickets are priced at just £195 for Met Club members (£215 for non-members) for each workshop. However you can make a fantastic saving by booking all four together for a fantastic price of £650 for Met Club members (£715 for non-members).

To book your place and make sure you hit the ground running in 2009 contact Christine on: 01423 525622 or email Christine@themetclub.co.uk